Total Property Assist for your home
Total Property Assist for your home: what do you get?
Your home is your sanctuary. Fire, flood, water, storms, impact or criminal damage can threaten that in an instant.
If the worst happens, Total Property Assist ensures you achieve a fair settlement from your insurer and your home back to normal.
Our efficient, professional service is free of charge because we invoice your insurer directly, not you, for all property reinstatement and repairs.
Total Property Assist will also save you time and hassle and ensure your home is repaired to the highest standards in the shortest possible time, using only quality vetted tradespeople.
We understand how distressing and disruptive it can be for you and your family when your home is damaged, so we take the stress out of the situation through our 6 simple steps (see right).
Call our 24/7 helpline, or report your damage on our website.
Our experienced claims handlers will book you an
appointment with a dedicated local project manager.
A detailed schedule of works and a damage
report will be prepared for your insurers.
Our project manager will meet with the loss adjuster
to negotiate and agree repairs or reinstatement.
All repairs are carried out by vetted contractors,
overseen by experienced project managers.
We invoice your insurer directly when all your repairs
have been completed and you're satisfied with the work.
"I would like to thank you very much for the superb job you and your company provided. From the first call to your
helpline to the completion of the repairs, you have acted in a thoroughly professional manner and certainly took all of
the hassle off ourselves. We are delighted with the result and would like to thank you and your tradesmen again."
Mr N Smith, Didsbury
Why worry about repair costs when you don't have to? We will work on your behalf to negotiate the best deal, while you focus on getting back to normal.
A dedicated local project manager will prepare a detailed schedule of works and present a professional claim to your insurers, maximising your chances of a successful outcome. We will deal with your insurer and any matters relating to your claim at no cost to you*.
When you appoint us, you will be expertly guided by our team at head office and assigned a dedicated project manager to handle your claim.
When you instruct us to work on your behalf, you can be sure your property will be repaired to the highest standards in the shortest possible time. All our skilled tradespeople are thoroughly vetted by our professional team so you can trust them to do a great job.
You're in safe hands
We provide a personalised service, so your dedicated project manager will invest time in understanding the problems you face, and will present your claim to your insurer in the best way.
Our experience means that we know how to see a claim through from start to finish, keeping you updated throughout the entire process. We listen to your needs and respond efficiently and without any cost to you for our service*.
* We are paid directly by your insurance company for our professional claim management service, not by you.
Any excess stated in your insurance policy that your insurer requires you to pay will still apply.